TERMS & CONDITIONS
Notice: Please read this document carefully before using this website. Do not use this website if you do not agree with the terms and conditions present in this document. Use of this website signifies compliance with these Terms of sale.
ITEM: Products of any type offered for sale (e-commerce services) on the Website.
Customer: the non-trading natural person making the order and with full legal capacity.
ORDER: purchase agreement for all of the Items selected by the customer via the Website’s e-commerce service.
WEBSITE: website published by GYOBAL belonging and accessible at https://gyobal.com
Anyone may create a customer account on the > “Create account” page, the customer must complete the form in this section of the site.
This account is strictly personal and allows the customer to identify him/herself prior to each order. When creating the customer account, the customer declares that he/she is at least 18 years old and has the legal authority or parental consent to place an order on the Site. The customer also undertakes to provide GYOBAL with all the necessary and accurate information required for the performance of the service covered by these conditions, as requested online and in accordance with their individual circumstances, in particular their full name, address, telephone number and valid e-mail address.
When creating the account, the customer chooses an email and a personal and confidential password. If the customer suspects that their account has been used fraudulently by a third party, they must notify GYOBAL as soon as possible in order to change the password and close their customer account.
GYOBAL is able to close an account and delete all personal data associated with this account if a customer expressly requests this by email.
ORDERS
All orders will be confirmed only after payment has been accepted.
GYOBAL reserves the right to cancel or refuse an order in the event of a dispute with the Customer regarding a previous order.
GYOBAL is able to accept orders subject to stock availability. It shall inform the Customer of the availability of the Products sold on the website at the time the order is confirmed.
If, despite the best efforts of GYOBAL, the Products should be unavailable, GYOBAL will inform the Customer by e-mail as soon as possible. The customer may then cancel the order and receive a refund, if applicable, of any sums already paid.
Under no circumstances can GYOBAL be held liable for any permanent or temporary unavailability, nor can such give rise to any right to compensation or damages in favour of the Customer.
PRICES
The prices displayed on the website are indicated in Dollar/Lari excluding shipping cost.
Shipping cost will be specified in the customer’s cart, before the final confirmation of the order.
Prices may be modified at any time, without prior notice, particularly in the event of changes in tax or economic information. Items will be invoiced on the basis of the rates in force at the time the order is placed.
DELIVERY
GYOBAL delivers Products to worldwide.
Products are dispatched with the relevant delivery note, and sent to the delivery address provided by the Customer at the time of ordering. Delivery cannot be made to PO boxes. Delivery times quoted on the site are approximate times, which represent average processing and delivery times, only on business days. In order for these delivery times to be met, the customer must ensure that he/she has provided accurate and complete information with regard to the delivery address (for example, in particular: street number, building number, staircase number, access codes, names and etc.).
In the event of a delivery delay of more than 14 working days, if the product has not been dispatched, the Customer may cancel the order by registered letter with acknowledgement of receipt or by email and request that the order be refunded.
If the item is dispatched prior to receipt of the cancellation of the order due to a delivery delay of more than 14 days, GYOBAL will refund the item and the delivery and return costs, on receipt of the complete item, in its original condition and with all labels still affixed.
GYOBAL undertakes to inform the Customer of the progress of the processing of his/her order.
PAYMENT
ACCEPTED PAYMENT METHODS
Accepted payment methods are the following: credit or debit card (Visa, Mastercard et American Express), Paypal, apple pay cards.
SECURITY OF PAYMENT METHODS
Purchases are made securely. GYOBAL uses 100% secure payment solutions. For payments by credit card (debit or credit card, Visa, mastercard and Amex), or Paypal are responsible for ensuring the security of payments. All information provided by customers to GYOBAL is rigorously protected ensuring the confidentiality and security of each transaction.
MARKETING AND NEWSLETTERS
GYOBAL may send its Customers marketing information related to the brand by post, e-mail, text message and/or telephone, subject to prior consent.
The Customer may at any time object to these marketing communications by clicking on the “unsubscribe” link at the end of the marketing emails, by sending a request by e-mail to info@gyobal.com, by post, or by replying STOP by text message (within 3 days of receipt of GYO BAL text message campaign).